Company Name: Digital Avenue France SARL
Website: digital-avenue.pro
Address: ORIXA MEDIA, 95 Rue Hauteville, 75010 Paris, France
Email: [email protected]
Phone: +33 7 77 85 52 80
1. Introduction
This Shipping Policy (“Policy”) explains how Digital Avenue France SARL (“we”, “our”, “us”) delivers digital products, licenses, and related marketing services purchased through our website digital-avenue.pro.
As our products are primarily digital, no physical shipping or postal delivery is involved. Please read this Policy carefully before placing an order.
2. Type of Products
Our store offers digital goods including but not limited to:
- Website themes and templates
- Plugins and extensions
- Digital licenses and software activation keys
- Marketing and SEO digital services
All products are delivered electronically through secure digital channels after successful payment confirmation.
3. Digital Delivery Process
Once your payment has been successfully processed, you will receive:
- An order confirmation email summarizing your purchase.
- A download link or access credentials to retrieve your digital product.
- License key(s) or activation details (if applicable).
Delivery is considered completed once the download link, access credentials, or license key has been sent to your registered email address or made available in your account.
4. Delivery Time
Digital products are typically delivered immediately or within a few minutes after successful payment. In rare cases (e.g., payment verification delays, server issues, or manual review), delivery may take up to 24 hours.
If you do not receive your product within 24 hours, please check your spam/junk folder or contact our support team at [email protected].
5. Custom Services Delivery
For digital marketing, SEO, or advertising services, delivery times depend on the scope of work and project schedule agreed upon in your service contract or proposal. We will communicate estimated timelines before starting any project.
6. Download and Access Issues
If you experience any issues accessing your purchased digital goods, please contact our support team with your order number and details of the issue. We will ensure you receive proper access as quickly as possible.
7. No Physical Shipping
We do not offer physical delivery, postal shipments, or courier services for any products sold on digital-avenue.pro. All orders are fulfilled electronically.
8. Taxes and Invoices
Applicable VAT or sales tax (if required by law) will be calculated and displayed at checkout. Once payment is completed, you will receive a digital invoice via email. No printed invoices or paper receipts will be sent.
9. Failed Delivery or Incorrect Email
We are not responsible for failed deliveries caused by incorrect or incomplete email addresses provided at checkout. Please double-check your email information before finalizing your order.
If you entered the wrong email address, contact us immediately. If your order can be verified, we will resend your access details to the correct address.
10. Customer Support
If you have any questions or concerns about your digital delivery or order status, please contact our support team:
Digital Avenue France SARL
ORIXA MEDIA, 95 Rue Hauteville, 75010 Paris, France
Email: [email protected]
Phone: +33 7 77 85 52 80
11. Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any updates will be published on this page with a revised “Last updated” date.